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The handler gone but home warranty won't cover a whole list of parts that need to go with the handler. You can't just replace one part of a system. So all said and done , after 10 days in July heat. With no ac. About 20 calls in. No one giving us an answer.
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Then we finally got a fantastic company out to look and quote the unit. It needs replacing, they filled the proper paperwork and we went on with our business. I was told it could take a week to get it approved with the part. 3 weeks pass. We have no part and we found out our claim was denied and we have to send out home inspection for our claim to be reviewed. I was told this on 7/16.